Read the latest genuine reviews and ratings from our customers. In addition to our Customer Reviews, we also have a large number of our own impartial Car Reviews that have been written by our delighted car owners.
This site uses cookies. By using the site you accept our cookie policy.
Read the latest genuine reviews and ratings from our customers. In addition to our Customer Reviews, we also have a large number of our own impartial Car Reviews that have been written by our delighted car owners.
Comment:
Excellent customer service from Aiden at Doves Horsham from start to finish.
Comment:
A very helpful team with some great cars for sale in addition to Volvo - would see them and chat to them no matter what I was going to buy in the future as they like to help and are knowledgeable.
Comment:
There was a small problem with the valet, however this was sorted straight away so 10/10!
Comment:
From viewing the car on the forecourt to a test drive and final handover we received very friendly and professional attention. Aiden was there to answer all our questions from start to finish. Buying the car was a very pleasant experience and we are well satisfied with our purchase.
Comment:
Both Ben and Conrad were excellent, the handover was great and although I have had a v40 before, Conrad showed me things I never knew it could do! They could not have been more helpful, would definitely go back!
Comment:
Great, non pushy service from all the staff. Knowledgeable about the products and marque and treated as valued customers long before we had purchased. Thanks to the entire team.
Comment:
A very professional operation, was a pleasure dealing with Conrad.
Comment:
Car lovely and clean except the chrome exhaust tail pipes had not been washed or polished. Other than that good all round customer service
Comment:
I am so pleased I bought the XC40 a year ago. It's a fantastic car and I'm very happy with it.
Comment:
Thank you for genuine, professional service when buying my car. Very informative and very helpful. I've got a quality car and received quality service too.
Comment:
I left organising the date of my MOT to almost the last moment and your service department went out of their way to fit me in. Much appreciated.
Comment:
The attention to detail is as I would expect from a premium brand. Considering the difficulties still being experienced as a result of COVID-19. I am very happy with the service provided.
Comment:
Very impressive, just the right amount of contact and support. Nigel was great and the bottle of cava was especially nice thank you
Comment:
Joey in the Service Centre was particularly helpful. Thank you.
Comment:
I am disappointed that the car was not cleaned after its service. Had it been I would have given an overall rating of 10. we are still limiting the number of people in contact with our guests cars due to COVID
Comment:
I think the reasons for not valeting the car are no longer valid. Mechanics have been in my car whilst servicing it so valeting it afterwards is even more important now.
Comment:
I was disappointed that my car wasn't cleaned very well and a dipped Beam light wasn't working.
Comment:
Great service from Erik!
Comment:
Nigel was excellent. He was very accommodating to my rather difficult situation at the moment and tried to help me as much as possible with feeling comfortable with the new car. 10/10!!
Comment:
Nigel was really helpful from start to finish and the car was prepped and ready as agreed.
Comment:
Would have been good to have a list of what exactly was covered as part of the service.
Comment:
Outstanding service, as usual. Many thanks for obtaining the tyre after searching for new one.
Comment:
Nigel was very helpful and efficient in our dealings. The car was well presented and I'm very pleased with my purchase and part exchange deal.
We also feature a list of independent dealer reviews on AutoTrader which you can find the links to here.