Contact Us

Contact Us at Motorparks

We actively welcome and ask for feedback from our guests which you can read in our Customer Reviews here.

You can contact us however you choose below and we will respond as quickly as we can.

 

Looking for dealership contact details?

Looking for dealership contact details?

Find your local dealership on our dedicated locations page. If you are looking for the details of a specific Motorparks car dealership, you'll find all the contact details within our locations page. Our locations page contains the phone numbers, email addresses and addresses (including directions) to all Motorparks dealerships in the United Kingdom.

Find Dealership

 

 

Follow us on Twitter Tweet?

Follow us on Twitter Tweet?

@motorparks us, or ask us to follow you to send a Direct Message. If you choose not to contact us on Twitter, you'll still find plenty to keep you interested if you decide to follow us.

Follow Us

 

 

Contact or 'Like' us on Facebook

Contact or 'Like' us on Facebook

'Like' us on Facebook, send us a private message or just take a look around what's going on at our dealerships. If you prefer to message us through Facebook we are on hand to help, though this might not be as quick as contacting us through our website at this time. 

Our Facebook page/s showcase a fantastic range of local and national car information, car news, a bit of fun and much more.

Each of our dealerships are on Facebook and you can find a full list of our dealerships Facebook pages at the bottom of this page.

Facebook Page

 

We look forward to welcoming you to any of our Facebook dealership pages

Motorparks - facebook.com/CambriaAutomobiles
Bolton Motor Park - facebook.com/BoltonMotorpark
Bury Motors - facebook.com/BuryMotors
County Motor Works - facebook.com/CountyMotorWorks.co.uk
Doves Vauxhall Southampton - facebook.com/DovesVauxhall
Doves Volvo Croydon - facebook.com/DovesVolvoCroydon
Doves Volvo Gatwick - facebook.com/DovesVolvoGatwick
Doves Volvo Horsham - facebook.com/DovesVolvoHorsham
Doves Volvo Preston - facebook.com/DovesVolvoPreston
Ford Dees of Croydon - facebook.com/FordDeesOfCroydon
Ford Dees of Wimbledon - facebook.com/FordDeesOfWimbledon
Grange Aston Martin Birmingham - facebook.com/GrangeAstonMartinBirmingham
Grange Aston Martin Brentwood - facebook.com/GrangeAstonMartinBrentwood
Grange Aston Martin Welwyn - facebook.com/GrangeAstonMartinWelwyn
Grange Bentley Essex - facebook.com/GrangeBentleyEssex
Grange Bentley Kent - facebook.com/GrangeBentleyKent
Grange Jaguar Barnet - facebook.com/GrangeJaguarBarnet
Grange Jaguar Brentwood - facebook.com/GrangeJaguarBrentwood
Grange Jaguar Swindon - facebook.com/GrangeJaguarSwindon
Grange Jaguar Welwyn - facebook.com/GrangeJaguarWelwyn
Grange Jaguar Woodford - facebook.com/GrangeJaguarWoodford
Grange Lamborghini Chelmsford - facebook.com/GrangeLamborghiniChelmsford
Grange Land Rover Barnet - facebook.com/GrangeLandRoverBarnet
Grange Land Rover Swindon - facebook.com/GrangeLandRoverSwindon
Grange Land Rover Welwyn - facebook.com/GrangeLandRoverWelwyn
Grange Land Rover Woodford - facebook.com/GrangeLandRoverWoodford
Grange McLaren Hatfield - facebook.com/GrangeMcLarenHatfield
Invicta Motors Ashford - facebook.com/InvictaFordAshford
Invicta Motors Thanet - facebook.com/InvictaFordCanterbury
Invicta Motors Canterbury - facebook.com/InvictaFordThanet
Invicta Motors Maidstone - facebook.com/InvictaMaidstone
Northampton Motors - facebook.com/NorthamptonMotors
Oldham Motors - facebook.com/OldhamMotors
Preston Motor Park - facebook.com/PrestonMotorpark
Preston Motor Park (Fiat Professional) - facebook.com/FiatProfessionalPrestonMotorPark
Warrington Motors - facebook.com/WarringtonMotors

 

 

 

Complaints

Cambria Automobiles plc prides itself on providing excellent customer care. However, we accept that there are times when we get it wrong and that you need to bring these times to our attention so that we can resolve your complaint quickly.

Complaints that you may have about Cambria Automobiles plc are likely to fall into 2 different categories and we would be grateful if you would follow the appropriate route for your complaint as outlined below:
 

1.

Complaints concerning sales or after sales

a.

In the first instance telephone the relevant department manager at the dealership (you can find contact details on the relevant dealership’s website);

b.

If they are unable to resolve your complaint, please put your complaint in writing (either by letter or e-mail) to the General Manager of the dealership;

c.

The General Manager will respond to your complaint within no more than 7 days;

d.

If you find the General Manager's response to be unsatisfactory, or they do not respond within the given timescales, please send a copy of your original complaint, together with any response you have received from the General Manager, to either:


Customer Care, Jaguar Welwyn, Great North Road, Stanborough, Welwyn Garden City, Hertfordshire, AL8 7TQ

or

complaints@cambriaautos.co.uk

e.

Customer Care will aim to respond within 14 days;

f.

We are confident that the above process will resolve your complaint to your satisfaction, but if you do not feel this is the case having exhausted the process, you are of course at liberty to take external advice or follow our Alternative Dispute Resolution process by contacting;

National Conciliation Service
2-3 Allerton Road
Rugby
Warwickshire
CV23 0PA
Tel: 01788 538317
http://www.nationalconciliationservice.co.uk
 

2.

Complaints concerning Consumer Credit or General Insurance sales

Complaints concerning General Insurance sales can take a little longer to investigate and resolve than other complaints as they involve third party insurers.

a.

Please put your complaint in writing by letter or e-mail to Customer Care (see above for details).

b.

We will aim to acknowledge your complaint in writing within 5 working days;

c.

We will endeavour to resolve your complaint as quickly as possible. Where your case is complex we may need some time to make sure we have covered everything, so we will keep you informed while we do so.

f.

If you are not satisfied with our Final Response, or it has been more than eight weeks since we received your complaint, you may be able to refer your complaint to the Financial Ombudsman Service.

Details about how to contact the Financial Ombudsman can be found at www.financial-ombudsman.org.uk or by telephoning 0845 080 1800 (office hours).

 

 

To contact us, please complete the following form or go back to the previous page
 

Please choose a dealer to contact

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